Privacy Policy

This Privacy Policy describes how ceir.gov.mm (and ceirgovmm.online), the official online portal designed to empower users with essential information regarding mobile devices within Myanmar, collects, uses, and discloses your information. This government-backed platform enables quick and reliable IMEI status checks, helping users verify the legitimacy and status of their mobile phones. Whether you're purchasing a new device, reporting a stolen one, or simply confirming its registration, ceir.gov.mm provides a crucial service. The platform also facilitates tax checks, ensuring compliance with national regulations for imported or registered devices. It's an indispensable tool for consumers, retailers, and regulatory bodies, promoting transparency and combating illicit device trade, all through a secure and user-friendly interface.

By using ceir.gov.mm, you agree to the collection and use of information in accordance with this policy. This policy applies to all users of our services.

Information We Collect

We collect various types of information to provide and improve our services to you, in compliance with applicable laws and regulations in Myanmar.

Information You Provide Directly

When you use our services, you may provide us with certain information, including but not limited to:

Device Identifiers: This primarily includes International Mobile Equipment Identity (IMEI) numbers and other unique device identifiers for status checks and registration purposes.
Tax-Related Information: Details necessary for conducting tax checks, which may include import documentation numbers, invoice details, or other financial transaction identifiers related to device acquisition.
Contact Information (Optional): If you choose to contact us for support or inquiries, you may provide your email address, name, or other contact details.
Reported Device Information: If you report a stolen or lost device, you may provide additional details about the device and the circumstances.

Information Collected Automatically

When you access or use ceir.gov.mm, we may automatically collect certain information from your device, including:

Log Data: Your Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Device Information: Information about your device, such as its operating system, unique device identifiers, and mobile network information.
Usage Data: Information about how you use our platform, including search queries, features accessed, and actions taken.

How We Use Your Information

The information we collect is used for various purposes, primarily to fulfill our mandate as a government-backed platform for mobile device regulation and transparency:

To Provide and Maintain Our Services: To perform IMEI status checks, tax verifications, and other requested services related to mobile device information.
To Improve Our Services: To understand how users interact with our platform, identify areas for improvement, and enhance user experience.
For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent or illegal activities, including the trade of illicit devices.
To Comply with Legal Obligations: To meet legal and regulatory requirements imposed by the Government of Myanmar, including those related to combating illicit device trade and ensuring tax compliance.
For Internal Analytics: To analyze trends, monitor the effectiveness of our services, and gather demographic information about our user base as a whole.
To Respond to Inquiries: To address your questions, comments, and requests when you contact our support channels.

Sharing and Disclosure of Your Information

As a government-backed platform, we may share or disclose your information in specific circumstances, always in accordance with applicable laws and regulations:

Government Authorities: Information, particularly device identifiers and tax-related data, may be shared with relevant government agencies and regulatory bodies within Myanmar for purposes of law enforcement, national security, public safety, and regulatory compliance.
Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Service Providers: We may engage third-party companies and individuals to facilitate our service (e.g., hosting providers, analytics services). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers: In the event of a merger, acquisition, or asset sale involving the entity operating ceir.gov.mm (if applicable), your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

ceir.gov.mm uses "cookies" and similar tracking technologies to track the activity on our Service and hold certain information.

What are Cookies? Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
How We Use Cookies: We use cookies for essential functions, such as session management, remembering your preferences, and understanding how you use our website for analytics purposes.
Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Security

The security of your data is paramount to us. We implement robust technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server environments. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, including for fulfilling our legal and regulatory obligations, resolving disputes, and enforcing our legal agreements and policies. The exact retention period depends on the type of information and the purpose for which it was collected.

Your Data Protection Rights

In accordance with applicable laws, you may have certain rights regarding your personal information:

Right to Access: You may have the right to request access to the personal information we hold about you.
Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: In certain circumstances, you may have the right to request the deletion of your personal information, subject to legal and regulatory requirements applicable to a government platform.
Right to Object/Restrict Processing: You may have the right to object to or request restriction of the processing of your personal information under certain conditions.

To exercise any of these rights, please contact us using the details provided below. Please note that these rights are subject to certain exceptions and limitations as per the laws of Myanmar, particularly given the regulatory nature of our platform.

Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]